by Paul Brugger | Oct 1, 2018 | BizTweet News, Passenger Experience
We don’t often make blog posts about our own achievements, but we are very proud of this news. August 2018 was a phenomenal month for BizTweet, and another landmark in the constant evolution of real-time passenger communications in airports. During the month of...
by Paul Brugger | Sep 30, 2018 | Airport Marketing & Sales, Passenger Experience
Meeting the rising expectations of passengers has been a hot topic on the BizTweet blog—and in the aeronautical industry as a whole—in recent months. In this blog we are looking at a specific group of passengers, who have unique needs and expectations when moving...
by Paul Brugger | Sep 15, 2018 | Industry Insights, Passenger Experience
Passenger expectations have changed dramatically over the past decade. The introduction of robotics, AI and augmented reality into all areas of life has led passengers to expect more from all products and services they use. Airports are no exception, and passengers...